Cancellation & Exchanges policy

Last updated: July 10, 2025

At Tee On Shore, we understand that sometimes plans change or issues arise with your order. Here’s how we’re happy to help.

Changed your mind? We get it!

You can cancel your order for a full refund if you do so within 12 hours of placing it.
After this 12-hour window, cancellations is not possible..
Approved cancellation requests will be processed for a full refund within 7 business days.

Need to update your shipping address?

Please contact us at support@teeonshore.com within 12 hours of placing your order.
Once your order been shipped, we may no longer be able to change the address.
Tee On Shore is not responsible for orders delivered to an incorrect address provided by the customer.

We only process exchanges for products that are damaged, defective, or if you received the wrong item/size.

If you need an exchange for any of these reasons, please contact us directly at support@teeonshore.com.
You won’t be charged return shipping for defective products.

If you have any questions about our cancellation or exchange policies, please don’t hesitate to reach out to our friendly support team:

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